Aera Skills, supported by Aera Decision Cloud™, offers insights and predictions in real-time. These skills bring prepackaged content and logic models catered specifically for the supply chain sector. They offer broad, robust coverage of various aspects, including logistics and procurement. Skills can be selected based on the specific business needs. Aera Skills differ from traditional automation software as they consider all of an organization's data and forecasts while making decisions, hence focusing on decision-making rather than repetitive tasks.

Decision Cloud by Aera Technology evolves the way enterprises make decisions with three core components - Cognitive Operating System, Cognitive Skills, and Aera Developer. It works as the "digital brain" of an organization, automating real-time business decisions to optimize efficiency. The Cognitive Operating System includes all core analysis, automation, and UI functions. Cognitive Skills harness these abilities in specific supply chain areas like demand and logistics. Aera Developer is a low-code integrated development environment where data analysis is performed shaping the decision logic.

The Customer Service Suite by Freshworks amalgamates easy-to-use omnichannel facilities for transformative customer service and ticketing, powered by generative AI. This comprehensive platform escalates agent productivity and enhances user experiences via self-service, conversational support, and ticketing. Freshbots reduce conversation loads by up to 70%, whilst advanced ticketing encourages team collaboration for efficient problem resolution. With proactive insights, potential issues can be identified and tackled before they escalate.

SugarCRM Sales Forecasting feature allows for quick and confident decision making that potentially impacts revenue growth. It eliminates manual work of processing multiple reports, dashboards, and spreadsheet analyses. Instead, it provides definitive answers to forecasting queries with 'out-of-the-box' solutions. Key metrics like win rates, sales velocity, and pipeline health are readily available. The platform's ability to remember past performance and gauge current progress helps in precisely forecasting the future. It also allows for real-time tracking of sales performance.

SugarCRM is an intelligent Customer Relationship Management (CRM) platform that improves marketing efforts, business expansions, and meets various data privacy requirements globally. Integrating Artificial Intelligence, its platform supports back-office functions, marketing, and quoting. SugarCRM’s versatile on-premise solution has resulted in visible metrics improvements such as a return on investment of 139%, an annual benefit of $1M, and improved forecasting.

The Intelligent Exploration AI platform enables a more profound understanding of data, ensuring its full utilization for business-oriented decision-making. This advanced solution eliminates the intricacy of processing multiple data types with advanced analytics, thus reducing the chances of failed projects. It empowers analysts to conduct deep-dive analysis on multidimensional data sets without any code. The platform also leverages AI to establish significant insights within every analysis, offers smart visualizations in 3D, and uncovers hidden risks and opportunities within the data, which directly aids in shaping data-driven strategies.

Asana Intelligence is a project management platform improved by artificial intelligence (AI) designed to make tasks and work management more effective. The solution facilitates better task prioritization, assists with data-driven decision-making, and enhances workflow automation to allow teams to reach their goals faster. It offers smart project suggestion, deadline prediction, and helps in achieving quicker turnarounds. Yet another highlight is the AI-assisted meeting management, which transforms your meetings into well-orchestrated project plans. Asana Intelligence is known to enhance collaboration, planning, execution, and project management.

InsightSquared's AI sales forecasting software simplifies the sales forecasting process through machine learning and collaboration. The platform provides an unbiased and validated view of sales forecasts, eliminating the need for manual spreadsheet roll-up processes. Sales teams can easily submit their numbers, while managers can review, override, and track changes. The software incorporates machine learning-driven Confidence to Close and Ideal Customer Profile scores, enabling sales reps to validate their rollups and establish sales discipline. Additional features include tracking forecast changes, identifying pull-forward candidates, and overriding forecasts based on unbiased activity data.

Makersite's AI and Knowledge Graph-powered technology offer a revolutionary platform for managing complex products and supply chains. It seamlessly merges cross-departmental data with third-party sources, reducing the reliance on sustainability, cost, and risk experts. Makersite's platform provides a wealth of product and supply chain-related information across various metrics. Its intuitive AI algorithms automatically connect product components and manufacturing processes to relevant supply chain data, offering deeper insights into environmental footprints, costing, and compliance risks, with unrivaled speed. With Makersite, decision-making processes become remarkably efficient, up to 50 times faster than traditional methods.

Risk Radar, a solution by Sphera, empowers businesses to actively monitor and visualize threats and dependencies in their supply chain network, aiding in proactive protection. This platform uses Artificial Intelligence and Machine Learning to monitor supply chain risks in real-time, providing accurate risk exposure understanding. It accesses public and premium data sources to assess multiple types of risks, aiding better decision-making, and efficient remediation efforts. Through its interactive world map and single source of truth Scorecard, businesses can analyze their supply chain health and risk types in detail.

Asana for Enterprise is a work management platform designed to aid large organizations in the seamless execution of projects. It offers a unified place for teamwork, aligning efforts across various teams, and providing transparency at enterprise scale. In addition, it enhances administrative controls to maintain the confidentiality and security of enterprise data. What sets it apart is the ability to integrate with existing workflows and manage workloads across multiple teams, ensuring efficient use of resources. Additionally, Asana for Enterprise is committed to the highest level of data privacy, security, and compliance standards.